Last updated: 6th November 2025

About these Terms & Conditions

These terms & conditions (“Terms & Conditions”) apply to your receipt of services that Haymarket and Haymarket brands make available. These Terms & Conditions are made up of five (5) parts:

Please read the relevant section of these Terms & Conditions carefully. Unless otherwise stated, your agreement is with Haymarket Media Group Limited (“Haymarket” or “we/us” as applicable), a company registered in England with company no. 00267189 and its registered office at: Bridge House, 69 London Road, Twickenham, TW1 3SP.

We draw your attention in particular to the disclaimers and limitations of our liability set out in Clause 9 of our Web Terms & Conditions, Clause 9 of our B2B Subscription Terms & Conditions, Clause 10 of our Consumer Subscription Terms & Conditions and Clause 2 of our General Terms & Conditions.

How to contact us

You can contact us with enquiries about any aspect of our products and services or these Terms & Conditions using the following contact details:

PART 1: WEB TERMS & CONDITIONS

1. INTRODUCTION

1.1. Subject to Clause 1.2, this website and each website of a Haymarket brand, including app versions of such websites (in each case a “Website“) is operated by Haymarket, and your use of the Website is subject to these Web Terms & Conditions, which you are deemed to accept by using the Website. If you do not agree to these Web Terms & Conditions you must not use the Website.

1.2. Some Haymarket brands are operated by other entities within Haymarket’s group of companies. Where this is the case, your use of their websites and/or apps may be subject to different terms and conditions and/or your agreement in respect of the use of the relevant website and/or app (and related services) may be with an entity other than Haymarket. Please check the website that you are visiting for further details.

1.3. Please read our Privacy Notice and our Cookie Policy in conjunction with these Web Terms & Conditions.

1.4. Haymarket reserves the right to vary these Web Terms & Conditions from time to time. Such variations become effective immediately upon the posting of the varied Web Terms & Conditions on the Website. By continuing to use the Website you will be deemed to accept such variations. You should therefore check the Website from time to time to review the latest Web Terms & Conditions. You may also print a copy of these Web Terms & Conditions for your records.

1.5. Where indicated, additional terms shall apply:

  1. to any purchases you make through the Website or otherwise (see our B2B Subscription Terms & Conditions and our Consumer Subscription Terms & Conditions);
  2. to any promotion that you enter through the Website (see our Promotion Terms & Conditions); and
  3. to any other services that you purchase and/or which are made available to you through the Website, such as bookings that you make through the Website or your purchase of advertising space on the Website.

2. INTELLECTUAL PROPERTY RIGHTS

The copyright and all other rights in the material on the Website, including all information, music, images, photographs, videos and other content displayed on and/or made available through the Website (“Materials“) are owned by Haymarket or are licensed to Haymarket from the relevant owner or licensor of the rights. You may download a single copy of the Materials on a single computer for your own private use only. The Materials may be printed out for the sole purposes of enabling the person printing the Materials to retain a copy for their own personal records. No copying, distribution or other use of the Materials for any commercial or business purposes is permitted without our prior written consent. No photography, filming, broadcast, alteration or modification of the Materials is permitted without our prior written consent, except as may be reasonably necessary to use the Website in good faith. Your use of the Materials shall at all times be subject to you acknowledging our status (or that of any identified contributors) as the right-holder of the Materials. You must not use any Materials in any manner that may infringe any of our rights or the rights of a third party, or use the Materials in any way that may be illegal or breach these Web Terms & Conditions. All rights in Materials on the Website are reserved to Haymarket.

3. ACCEPTABLE AND PROHIBITED USE

3.1. You agree not to use (including linking and/or uploading content to) the Website:

  1. to create a database (electronic or otherwise) that includes material downloaded or otherwise obtained from the Website except where expressly permitted on the Website;
  2. to disseminate advertisements on the Website or use the Website for any other commercial purposes (which would include using the Website to promote or encourage the sale of your goods/services);
  3. to place links on the Website where those links take users to unlawful material or material that contravenes these Web Terms & Conditions;
  4. to transmit or re-circulate any material obtained from the Website to any third party except where expressly permitted on the Website;
  5. in such a way so as to remove the copyright or trade mark notice(s) from any copies of any material made in accordance with these Web Terms & Conditions;
  6. to disseminate any unsolicited or unauthorised advertising, promotional materials, “junk mail”, “spam”, “chain letters”, “pyramid schemes”, or any other form of solicitation;
  7. to disseminate any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  8. to disseminate any material which is or may infringe the rights (including intellectual property rights) of any third party or be unlawful, threatening, defamatory, obscene, indecent, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy, which may cause annoyance or inconvenience or may restrict or inhibit the use of the Website by any person or which constitutes or encourages conduct that may be considered a criminal offence or give rise to civil liability in any country in the world;
  9. to disseminate any material which compromises the privacy or security of anyone other than yourself (in particular, you shall ensure that you have any and all necessary consents of any individual featured in any content giving permission for his/her image and/or voice to be used in accordance with the permissions that you grant to us in respect of your content);
  10. to disseminate any material which does or may bring Haymarket or any of its brands or subsidiaries into dispute or in any way damage their reputation;
  11. to disseminate any material where use of the material by Haymarket, or any third party licensed or permitted by Haymarket, will give rise to any third party claims; and/or
  12. to post link(s) that take users to material that contravenes any of the above restrictions.

3.2 In addition to the above, you shall not conduct, facilitate, authorise or permit any text or data mining or ‘screen scraping’ in relation to our Website or any services provided via, or in relation to, our Website without our express written consent. This includes using (or permitting, authorising or attempting the use of):

  1. any “robot”, “bot”, “spider”, “scraper” or other automated algorithm, code, device, program, tool, method, system, software, methodology or manual process to access, use, search, copy, monitor or extract any Material or any portion of the Website (in whole or in part) accessed via the Website; and
  2. any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patters, trends and correlations.

3.3 The provisions in clause 3.2 should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790) to the extent that you are a user based in the European Economic Area.

4. USER GENERATED CONTENT

4.1. The pages of the Website where you are capable of posting content are provided for your private, non-commercial exchange of lawful, relevant, fair and appropriate information, opinions and comment. Use of the Website that is inconsistent with those stated purposes is strictly prohibited. By submitting any content to the Website, you:

  1. grant Haymarket a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use such content and all material embodied therein in all media now known or hereafter invented for any purposes including, without limitation, to edit, copy, reproduce, translate, disclose, post and/or remove such content from the Website and hereby waive all of the moral rights that you have under Chapter IV of the Copyright, Design and Patents Act 1988 in respect of any material you post to the Website;
  2. warrant to Haymarket that all such content complies with the provisions of Clause 3 of these Web Terms & Conditions (as applicable), and you agree to be liable to us and indemnify us in respect of any loss or damage that is suffered as a result your breach of this warranty;
  3. acknowledge that Haymarket may require you to confirm the above rights and warranties and agree to do so within 7 days of any request from Haymarket; and
  4. give Haymarket the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

4.2. Haymarket reserves the right (but not the obligation) at its sole discretion and at any time to refuse, review, edit, move or remove any content that is posted to, or available on, the Website without the need to give any reasons for doing so. However, Haymarket may decide not to review the materials that you or anyone else posts to the Website and, therefore, unless we are specifically notified of the nature of any item of content, you cannot assume that Haymarket is aware of it. If you object to the publication of any material placed on the Website please contact Haymarket using the contact details shown in our Privacy Notice and we will take whatever action we deem appropriate.

4.3. Haymarket accepts no responsibility for any statements, material or other submissions placed on the Website or our online forums by you or any third party, or for any loss or damage resulting from your breach of these Web Terms & Conditions. You are solely responsible for securing and backing up your content.

4.4. If you wish to complain about content uploaded by other users, please contact us by sending an email to [email protected].

5. USE OF SOFTWARE

5.1 Copyright in any software that is made available to you by Haymarket via the Website or otherwise belongs to Haymarket or its licensors. Your use of the software is governed by the terms of any licence agreement that may accompany or be included with it. Do not install or use any software unless you agree to such licence agreement.

6. LINKING TO THE WEBSITES

6.1. You may link to the Website provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. Such linkage is also subject to the following conditions:

  1. you do not replicate the pages of the Website;
  2. you do not create a frame or any other browser or border environment around the Website;
  3. you do not in any way imply any association, approval or endorsement by Haymarket (other than with its written consent), or misrepresent your relationship with Haymarket;
  4. you do not use any logos or trade marks displayed on the Website without the express written permission of Haymarket;
  5. you do not link from a website that is not owned by you;
  6. your website does not contain content that is distasteful, offensive or controversial, that infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations;
  7. you agree that any link that you make to the Website is subject to the applicable acceptable and prohibited use terms set out in Clause 3 of these Web Terms & Conditions; and

6.2. You acknowledge that we reserve the right to withdraw linking permission by amending these Website Terms & Conditions. You agree to immediately remove any link that you have made to the Website on written request by Haymarket to you.

7. TRADE MARKS

7.1. As between you and Haymarket, all trade marks (whether registered or unregistered) and domain names, graphics, logos, designs, page headers and button icons used in connection with the Website are the intellectual property rights of Haymarket and neither they nor any confusingly similar versions may be used by you (including, but not limited to, as part of any trade mark and/or domain name) without the prior written consent of Haymarket (other than for the sole purpose of referring to Haymarket and its associated brands lawfully and in good faith). You shall not be entitled to use such trade marks or domain names, except where expressly permitted to do so by these Website Terms & Conditions.

8. REGISTRATION

8.1. To access certain parts of the Website, Haymarket may require you to register and provide certain information about yourself. Such registration shall be subject to specific terms of registration. Where you register you also agree to:

  1. provide accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the “Registration Data“); and
  2. maintain and promptly update the Registration Data to keep it fully up to date.

8.2. Where you provide information (including sensitive financial or personal information) to Haymarket (whether directly through the Website or otherwise), you accept that no system or method of communication is 100% secure. Where sensitive financial information is provided to Haymarket, encryption software is used to attempt to prevent unauthorised access to this information.However, Haymarket does not accept any responsibility or liability for any damages (other than liability for death or physical injury arising out of the negligence of Haymarket or its officers, or any liabilities that cannot, as a matter of law, be excluded) arising from the misuse or loss of data or information submitted by you to Haymarket. The provision of personal information by you and use of it by Haymarket is subject to Haymarket’s Privacy Notice.

8.3. Where you register on the Website, you will be allocated a user name and password. These account details must be used solely by you; sharing your user name and password with any other person or making it available to multiple users on a network is strictly prohibited. Accordingly, you agree:

  1. to maintain the confidentiality and security of your user name and password and be fully responsible for all use of the Website made using your user name and password, and that we shall be entitled to assume that any person logging into the Website using your username and password is either you or someone doing so with your permission;
  2. to immediately notify Haymarket if you become aware of any unauthorised use of your username and password or any other breach of security by sending an appropriately worded email to the contact details shown in our Privacy Notice;
  3. to ensure that you log out of your Website account at the end of each session; and
  4. that, to the extent permitted by law, Haymarket shall not be liable for any losses, damages or costs arising from your failure to comply with these requirements.

8.4. By registering or subscribing you accept that we may monitor individuals site usage; this information will be used to ensure appropriate use of the site and to inform product offerings and development. Where such monitoring involves our processing of your Personal Data, such monitoring is subject to our Privacy Notice.

9. DISCLAIMER

9.1. Whilst Haymarket endeavours to ensure that the Website is normally available 24 hours a day, due to the inherent nature of the Internet, errors, interruptions and delays may occur in the service at any time. Accordingly, the Website is provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind and we do not accept any liability arising from any interruption in availability. Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for any other reasonable cause. You acknowledge that we cannot guarantee that the Website will stay the same, be compatible with all or any hardware or software which you may use, or be available all the time or at any specific time.

9.2. You acknowledge that whilst Haymarket endeavours to ensure that information (including the Materials) on the Website and any related material provided to you by Haymarket, whether by email or otherwise (“Haymarket Materials“) is accurate and complete, it is provided only for general information, is not intended to address your particular requirements and does not constitute any form of advice or recommendation by Haymarket. You acknowledge that the information on the Website does not necessarily reflect the views and opinions of Haymarket or any of its brands and that the Haymarket Materials should not be relied upon by you in making (or refraining from making) any specific investment or other business or personal decisions and acknowledge that professional advice should be obtained before making any such decision.

9.3. You acknowledge that some of the content may be supplied by third parties and/or may be user generated and the accuracy and completeness of it will not have been checked by Haymarket. No liability shall be accepted by Haymarket for any inaccuracy or omission in the information provided on the Website or the Haymarket Materials.

9.4. All implied warranties in respect of the Website and/or the Haymarket Materials, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non infringement, compatibility, security and accuracy, are excluded from these Web Terms & Conditions to the extent that they may be excluded as a matter of law.

9.5. Haymarket will use reasonable endeavours to ensure that the Website and the Haymarket Materials do not contain or promulgate any viruses or other malicious code. However, you acknowledge that Haymarket cannot guarantee that the Website will be free from the same and it is recommended that you maintain adequate anti-virus and anti-malware software that can check for the presence of viruses and other malicious code. Haymarket excludes to the fullest extent permitted by applicable laws all liability in connection with any damage or loss caused by viruses or other malicious code originating or contracted from the Website or the Haymarket Materials.

9.6. Haymarket will not be liable for any damages (including, without limitation, damages for loss of the profits) arising in contract, tort or otherwise from your use or inability to use the Website or any content or from any action taken (or refrained from being taken) as a result of using the Website or any content of it, including in respect of infringement of third party rights arising from your use of the content.

9.7. Links on the Website to third party websites are provided solely for your convenience. If you use these links, you leave the Website. Haymarket has not reviewed these third party websites and does not control and is not responsible for these websites or their content or availability. Haymarket therefore does not endorse or make any representations about them, or any material found on them, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk. Please note that Haymarket gives no warranty that links to third party sites on the Website shall be marked as such.

9.8. The Website may contain links to third party websites where you may purchase items. You acknowledge that when making a purchase from a third party website you enter into a contract with that third party at your own risk and Haymarket will bear no liability for that contract. Please note that third parties may operate such shopping sites with reference to the name of the Website, but that does not mean that Haymarket are responsible for their conduct or any contracts that you enter into with them.

9.9. The Website may from time to time contain advertising and sponsorship. Haymarket is not responsible for either the content of the material provided by such advertisers and sponsors or their compliance with voluntary or statutory codes or provisions. In particular, Haymarket can provide no warranty that it will not take advertisements or sponsorship from your competitors.

10. SUSPENSION OF ACCESS TO THE WEBSITE AND USER INDEMNITIES

10.1. If, for any reason, Haymarket believes that you have not complied with any of these Web Terms & Conditions it may, at its sole discretion, suspend or cancel your access to all or some of the Website immediately and without giving you any advance notice.

10.2. Without prejudice to the provisions of Clause 10.1, to the extent that you are in breach of these Web Terms & Conditions, you agree to compensate Haymarket in respect of any claims, losses, expenses and/or liabilities (including legal fees) which arise from any use by you of the Website and/or the Haymarket Materials (or by a third party using your user name and password) including in particular (but not limited to) any statements, contributions or other content posted on the Website or any breach of Clause 3 of these Web Terms & Conditions.

11. GENERAL TERMS

11.1 The General Terms & Conditions set out in Part 4 apply to these Web Terms & Conditions. In the event of any conflict or inconsistency between the General Terms & Conditions and these Web Terms & Conditions, the latter shall prevail.

PART 2: PROMOTION TERMS AND CONDITIONS

1. PROMOTION TERMS & CONDITIONS

1.1. Unless otherwise stated, these Promotion Terms & Conditions apply to all free to enter prize promotions and free prize draws (a “Promotion“) offered by Haymarket and/or offered via the relevant Website. Promotions may also be subject to additional terms and conditions and/or promotional materials of which we notify you (“Specific Promotion Terms“), which form a part of, and may override, these Promotion Terms & Conditions in respect of the relevant Promotion. Please read Specific Promotion Terms carefully. By entering a Promotion, you agree to be bound by the Promotion Terms & Conditions.

1.2. We may change any part of the Promotion Terms & Conditions at any time with immediate effect. If we make a material change, we will endeavour to notify you and provide you with the opportunity to withdraw from a Promotion that you have entered. By continuing with the Promotion, you are deemed to accept the varied Promotion Terms & Conditions.

1.3. All entrants to a Promotion must:

  1. be, at the date of entry, at least 18 years of age;
  2. resident in Great Britain or Northern Ireland;
  3. comply with any other age and/or eligibility requirements (for example only, the requirement to hold a valid passport, visa and/or driver’s licence where a prize includes travel outside the United Kingdom and/or car hire) that are set out in the Specific Promotion Terms,

unless stated otherwise in the Specific Promotion Terms.

1.4. Proof of age may be required before a prize-winner can claim a prize. The eligibility of any entrant is at the sole discretion of Haymarket.

1.5. Only one entry per person and per household is permitted. Spammers and automated entries are not permitted and will be automatically disqualified.

1.6. All entries must be made in accordance with the Promotion Terms & Conditions and must be received by Haymarket by the closing date. Entries made otherwise shall be invalid. Haymarket accepts no responsibility or liability for any lost, damaged or incomplete entries and all such entries will be deemed invalid. Proof of despatch shall not be proof of entry.

1.7. Haymarket and the promoter reserve the right at its sole discretion (without prior notice) to:

  1. cancel the Promotion; and/or
  2. substitute the prize for another prize of equal value.

1.8. It is not necessary to make a purchase to enter a Promotion unless otherwise stated in the Specific Promotion Terms.

1.9. By entering the Promotion, the entrant agrees that it has read and understood Haymarket’s Privacy Notice and our Cookie Policy. Please note, if you enter a Promotion Haymarket may share your personal information with the promoters of the Promotion, who will be responsible for processing your personal data in accordance with their privacy notice.

1.10. We will aim to notify prize-winners in writing within 30 days of the applicable closing date (or such other timeframe as is indicated in the Specific Promotion Terms). If a prize-winner fails to claim the relevant prize within 14 days (or within a faster time-period if specified in the Specific Promotion Terms) of receipt of the notification, Haymarket shall be entitled to select an alternative prize-winner. In such circumstances, Haymarket shall use reasonable endeavours to notify the alternative prize winner within nine weeks of the closing date (or such other timeframe as is indicated in the Specific Promotion Terms).

1.11. Promotions may not be entered into by personnel of Haymarket (or Haymarket Affiliates, as defined the General Terms & Conditions), the relevant promoter, or third parties working on the Promotion on behalf of Haymarket or the promoter (including advertising agencies and sales promotion consultancies), or the immediate families of such personnel or anyone else connected with the creation and administration of the Promotion.

1.12. Haymarket’s decision in respect of Promotion winners is final and no correspondence will be entered into. Odds of winning a Promotion depend on the number of eligible entries received.

1.13. To the extent permitted by law, Haymarket will not accept responsibility for loss through technical fault, incomplete, illegible or other damaged Promotion entries. Proof of Promotion entry is not automatically proof of receipt.

1.14. Promotion winners will receive their prize within 6 weeks of notification unless otherwise specified in the Specific Promotion Terms. The terms and conditions of any third party supplier may apply and must be accepted and complied with by a Promotion winner to accept the prize.

1.15. Haymarket will not be liable if a prize does not reach a Promotion winner for any reason outside the control of Haymarket or if a prize is damaged during delivery.

1.16. When dates are specified they cannot be altered. Haymarket accepts no responsibility if you cannot redeem a prize due to it only being available for redemption on a particular date (e.g. prizes for holidays that may result in you needing to take time off from work).

1.17. Prizes are non-transferable, non-negotiable and no cash alternatives will be offered.

1.18. Depending on the nature of the prize, its use or enjoyment may be subject to further conditions or restrictions.

1.19. By entering the Promotion, you acknowledge that Haymarket may publish or make available to others your name and county of residence (if in the UK) in the event that you win a prize. If you object to our publication of such information, you must contact [email protected] prior to claiming your prize. If requested to do so, we may also share your personal information with the Advertising Standards Authority (or similar bodies in other jurisdictions), including where you have objected to the publication of your personal information.

1.20. Where relevant, all taxes, insurances, transfers, spending money and other expenses (including meals, personal expenses, upgrades etc.) relating to a prize are excluded and are the sole responsibility of the Promotion winner, unless otherwise specifically stated.

1.21. Other than for death or personal injury arising from the negligence of Haymarket, Haymarket hereby excludes (so far as is permitted by law) all liability for any loss, damage, cost and expense, whether direct or indirect, howsoever caused, in connection with any Promotion or any aspect of the prize.

1.22. The General Terms & Conditions set out in Part 4 apply to these Promotion Terms & Conditions. In the event of any conflict or inconsistency between the General Terms & Conditions and these Promotion Terms & Conditions, the latter shall prevail.

PART 3: B2B SUBSCRIPTION TERMS & CONDITIONS

These B2B Subscription Terms & Conditions apply in respect of your subscriptions to Haymarket titles if you are a business subscriber. This includes corporate subscribers and their authorised users and any individuals subscribing for purposes related to their trade, business, craft or profession.

We draw your attention in particular to Clauses 2and 3, which explain how free trials and other subscriptions auto-renew, and Clause 9, which explains how we limit our liability to you.

If you are acting on behalf of a legal entity (e.g. a company or a partnership), you confirm that you are authorised to purchase the subscription and bind that legal entity to these B2B Subscription Terms & Conditions and, where required, references in these B2B Subscription Terms & Conditions to “you” shall be construed accordingly.These B2B Subscription Terms & Conditions do not apply to you if you are a “consumer”. You are a consumer if you are an individual subscribing to What Car?, Autocar or Classic & Sports Car for your own private, personal use unrelated to your trade, business, craft or profession. Please see our Consumer Subscription Terms & Conditions set out in Part 4, which apply to consumer subscribers.

1. PLACING A SUBCRIPTION ORDER

1.1. Orders placed online through the Website: For some Haymarket titles, it is possible to place a subscription order directly through the Website for the relevant title. To submit your order, you must select your subscription option, provide your full name, business name (if applicable), email address, telephone number, postal address and payment details and then agree to these B2B Subscription Terms & Conditions, which will apply to your subscription.

1.2. Orders placed through our Sales Team: For Haymarket titles that do not allow online orders or where you have bespoke requirements, including where you require more users than are included as standard, you must submit an enquiry to our Sales Team by email at [email protected] or by telephone on +44 20 8267 5000. You must provide details of your requirements, together with your name, business name (if applicable), email address, telephone number and postal address. We will then contact you by email to provide details of the subscription package we can offer you, together with a link to these B2B Subscription Terms & Conditions, which will apply to your subscription (“Subscription Proposal”). Depending on your requirements, we may send you a weblink to allow you to complete your order on the Website in the same way as for other online orders. For more bespoke corporate subscriptions, you must complete your order by emailing our Sales Team to confirm your agreement to the details of the Subscription Proposal. Your confirmation should be sent to the email address set out in your Subscription Proposal or to [email protected]. By confirming your agreement to the Subscription Proposal, you will be deemed to agree to these B2B Subscription Terms & Conditions.

1.3. When you place an order online or by email, you are making an offer to purchase a subscription which, if accepted by us, will result in a binding contract being formed between you and Haymarket on the terms set out in your order and these B2B Subscription Terms & Conditions.

1.4 The contract for your subscription will only come into force when we accept your order. After you have placed your order, we will indicate our acceptance by sending you an email confirming that your order has been received successfully and has been processed (“Order Confirmation”). The contract with us is formed on the date of our Order Confirmation.

1.5 We reserve the right to reject or cancel orders if we are unable to process your payment or in the event of obvious inaccuracies or mistakes in the prices that have been advertised to you.

2. FREE TRIALS

2.1 For some Haymarket titles, we offer a free trial. If a free trial is available for the title you wish to subscribe to, you will be able to submit a direct online order through the Website for that title, providing your name, business name (if applicable), email address, telephone number and postal address, together with your payment details.

2.2 A free trial gives you free access to the Haymarket subscription you have selected for the applicable free trial period. On the day immediately following the end of the free trial, a paid subscription will start automatically and you will be charged for the subscription unless you cancel before the end of the free trial period.

2.3 If you do not want to continue your subscription after the free trial, it is your responsibility to tell us you want to cancel before the end of the free trial period, and no reminders will be sent. You can tell us you want to cancel by contacting us at the email address set out in your Order Confirmation or to [email protected] If you do this, your free trial will end immediately and you will not be charged.

2.4 You are not eligible for a free trial, and your order will be rejected, if you or your organisation have:

  1. cancelled a subscription for the same Haymarket title within the last 12 months and that previous subscription started with a free trial; or
  2. taken two (2) or more trial subscriptions for the same Haymarket title within the last 24 months and neither of those free trials converted to a paid subscription; or
  3. taken three (3) or more trial subscriptions across any one (1) or more Haymarket titles and none of those free trials converted to a paid subscription.

3. CONTRACT TERM, RENEWAL AND CANCELLATION

3.1 All paid subscriptions continue for an initial minimum term of 12 months (“Minimum Term”), starting on the date specified in the Order Confirmation or, if your subscription started with a free trial, the date immediately following the end of the free trial (“Commencement Date”).

3.2 Corporate subscriptions do not automatically renew. Your corporate subscription will expire at the end of the Minimum Term, unless you take action to renew your Corporate Subscription.

3.3 All other subscriptions will renew automatically at the end of the Minimum Term, unless you tell us you want to cancel.

3.4 All renewals are for successive periods of 12 months (“Renewal Term(s)”), starting on each anniversary of the Commencement Date (each a “Renewal Date”).

3.5 We will tell you about an upcoming renewal by sending you renewal notices to the registered email address we hold for you approximately 30 days before the end of the Minimum Term or relevant Renewal Term (“Renewal Notices”). The Renewal Notices will confirm your Renewal Date and the new subscription fees that will apply to your Renewal Term and provide a link to the current version of these B2B Subscription Terms & Conditions.

3.6 If you want to renew a corporate subscription, you must tell us before the Renewal Date by sending an email to the email address set out in your Renewal Notice or to [email protected]. By confirming your agreement to the details of the Renewal Notice, you will be deemed to agree to the current version of these B2B Subscription Terms & Conditions, which will apply to your subscription.

3.7 If you want to renew any other subscription, you do not need to do anything. Your subscription will automatically renew on the Renewal Date and you must pay the subscription fees that apply to your Renewal Term. If you do not want your subscription to auto-renew, you must tell us before the Renewal Date by sending an email to the email address set out in your Renewal Notice or to [email protected]. You must provide your name, business name (if applicable), full postal address, unique subscription number and the name of the publication so that we can identify your subscription. If you do this, your subscription will end at the end of the Minimum Term or relevant Renewal Term, and you will not be charged for the renewal.

3.8 Your subscription cannot be cancelled during the Minimum Term or any Renewal Term except if we make a material change that is detrimental to you under Clause 7 or where we have been unable to resolve a problem under Clause 9.2. If you notify us that you want to cancel your subscription during the Minimum Term or any Renewal Term, your subscription will continue until the end of the Minimum Term or current Renewal Term (as applicable) and you must continue to pay the subscription fees for the remainder of that period.

4. SUBCRIPTION FEES AND PAYMENT

4.1. All subscription fees for the Minimum Term are set out in your Subscription Proposal or otherwise displayed to you at the time you place an online order. Subscription fees for Renewal Terms are set out in your Renewal Notice.

4.2. All subscription fees are exclusive of VAT, which must be paid at the applicable rate in addition to and at the same time as the underlying subscription fees.

4.3. Subscription fees are payable in advance on an annual, quarterly or monthly basis, as specified at the time of your order. If you have selected quarterly or monthly payments, the quarterly or monthly instalment schedule will be set out in the Order Confirmation or the relevant Renewal Notice (as applicable).

4.4 Payment on invoice: For corporate subscriptions and any other subscriptions payable on invoice, we will raise invoices in accordance with the instalment schedule set out in your Order Confirmation or Renewal Notice. You must pay our invoices by the due date stated or within the term specified on the relevant invoice or, if not specified, within thirty (30) days of the date of the relevant invoice. All payments must be paid to the bank account specified on our invoices.

4.5 Payments by direct debit or continuous payment authority (credit card): If you pay your subscription fees by direct debit or continuous payment authority (credit card), we collect your bank or credit card details at the time you place your order and we will take your payments automatically as follows:

  1. if you have selected annual payments, we will take payment for the Minimum Term in full when we accept your initial order and we will take payment for any Renewal Term in full on the first day of the Renewal Term; or
  2. if you have selected quarterly or monthly payments, we will take the first payment for the Minimum Term when we accept your initial order and we will take the first payment for the Renewal Term on the first day of the Renewal Term. All other quarterly or monthly payments will be taken quarterly or monthly in advance in accordance with the instalment schedule set out in your Order Confirmation or Renewal Notice.

4.6 Payments after a free trial: If your subscription starts with a free trial, we will collect your payment details at the time that you submit your order, but we will not take payment at that time. We will only take payment if your subscription converts to a paid subscription at the end of the free trial in accordance with Clause 2.2. If your subscription converts to a paid subscription, we will take your annual or first quarterly or monthly payment on the first day of your paid subscription. All other payments will be taken as set out in Clause 4.5.

4.7 Unless otherwise agreed in writing, if you fail to make payment of any sums when due, you shall be liable to pay:

  1. an administration fee;
  2. interest (accruing on a daily basis) on the amount unpaid, in each case in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 from the due date of payment until payment is received by Haymarket; and
  3. any and all costs and expenses we incur (including legal costs and expenses) in recovering sums due under an unpaid invoice.

4.8 You agree that you have no right to set-off or withhold any monies from payments of the subscription fees or other payments due.

4.9 You must ensure that we receive the full subscription fees net of any withholding tax that may be payable. If any withholding or similar tax is due in relation to the subscription fees, the subscription fees shall be deemed grossed up so that we receive the full subscription fees that apply to your subscription.

4.10 We reserve the right to change our subscription fees at any time and for any reason. However, any change we make will not apply to you until your next Renewal Period, as will be notified to you in your Renewal Notice on renewal (see Clause 3.5). If you do not accept the change, you can cancel your subscription at the end of the Minimum Term or current Renewal Term in accordance with Clause 3

5. SECURITY AND AUTHORISED USERS

5.1 If you have a single-user subscription, your subscription is personal to you and only you are permitted to access our content through your subscription.

5.2 If you have a subscription that permits multiple users, you must nominate the individuals from within your organisation who will be authorised to access our content through your subscription, up to the maximum permitted number (“Authorised Users”). You must ensure that only Authorised Users access our content through your subscription. You can nominate your Authorised Users by providing us with the name, telephone number and email address of each individual at the time of your order, or you can add them manually in your online account once your subscription is activated. If your Authorised Users include all individuals within your organisation who have an email address with your domain name, those individuals will be able to create their own accounts using their email address once your subscription is activated.

5.3 You must keep secret and secure, and must ensure that all Authorised Users keep secret and secure, any usernames and passwords used to access our content through your subscription. You must not, and must ensure that all Authorised Users do not, share these details with or allow them to be used by any other person, whether within your organisation or otherwise. You shall immediately notify us of any known or suspected unauthorised use or disclosure of any account details. We reserve the right to suspend access to your subscription and our content if we suspect access details have been compromised or shared with a third party. Please also see Clause 8 of the Web Terms & Conditions for more about your account security obligations.

5.4 You may request to add, replace or remove Authorised Users by contacting our corporate customer services by telephone on +44(0) 208 267 4524 or by email to: [email protected]. Adding additional Authorised Users may result in additional subscription fees, as will be notified to you at the time of your request. In these circumstances, the additional Authorised Users will be granted access subject to us receiving the additional payment from you. Authorised Users may be replaced or removed at any time by contacting us on the above telephone number or by making the changes directly in your online account. Replacing or removing an Authorised User will not affect the price of your subscription. New and replacement Authorised Users will have access to the content for the title to which you have subscribed for the remainder of the Minimum Term or Renewal Term.

6. MARKETING

6.1 If you are contracting with us on behalf of a business, you acknowledge and accept that we have the right to use that business’s name for marketing and public relations purposes, unless you expressly notify us otherwise via email to [email protected]. Any publication of that business’s name will not be disparaging or otherwise adverse to the business.

7. OUR RIGHT TO MAKE CHANGES

7.1. We may make changes to these B2B Subscription Terms & Conditions and/or our subscription services (e.g. the format or frequency of a publication) for any reason at any time, although we will try to give as much notice as possible before making any material changes. We may make changes for a number of reasons, including to improve our existing subscription services, to introduce or discontinue subscription services, to reflect changes to our business model, our business practices or our technology, or to comply with applicable laws or regulations.

7.2. If we make minor changes that do not materially affect you or your use of your subscription, we will not notify you but will update these B2B Subscription Terms & Conditions where applicable.

7.3. If we make or intend to make a material change that is detrimental to you, we will notify you in writing by email and provide you with the opportunity to cancel your subscription before the change comes into effect. If you cancel, we will issue a pro rata refund of any subscription fees you have paid in advance relating to the period after the day the subscription ends. If you do not cancel within the period stated in our notice, you will be deemed to accept the change and your subscription will continue subject to the amended B2B Subscription Terms & Conditions.

8. OUR RIGHT TO SUSPEND OR CANCEL YOUR SUBSCRIPTION

8.1. We may suspend or cancel your subscription and/or your access to our Website and/or any account you may have with us with immediate effect by giving notice to you if:

  1. you don’t make any payment to us when it’s due and you still don’t make the payment within seven days of our reminding you that payment is due;
  2. you commit a serious breach of these B2B Subscription Terms & Conditions, our Web Terms & Conditions set out in Part 1, our General Terms & Conditions set out in Part 5 and/or any other contract or agreement we may have with you;
  3. we need to deal with technical problems or make minor technical changes;
  4. we need to update our products, services and digital content to reflect changes in relevant laws and regulatory requirements; or
  5. we discontinue the subscription service and/or the relevant publication and/or the relevant part of our business.

8.2. If we cancel your subscription for the reasons set out in Clauses 8.1(c), 8.1(d) or 8.1(e), we will issue a pro rata refund of any subscription fees you have paid in advance relating to the period after the day the subscription ends. In all other cases, no refund or credit will be issued.

9. OUR RESPONSIBILITY FOR PROVIDING THE SUBSCRIPTION SERVICE

9.1. If you have purchased a paid subscription, we agree that it will:

  1. be provided with reasonable care and skill within the meaning of section 13 of the Supply of Goods and Services Act 1982; and
  2. conform in material respects with the description of the subscription on the Website.

9.2 If we are in breach of our obligation in section 9.1, we will use reasonable endeavours to correct the breach within 30 days of you notifying us of the breach. If we do not correct the breach within 30 days, you may terminate the subscription with immediate effect on giving us written notice. In these circumstances, we will issue to you a pro-rata refund of the price you have paid in advance for your subscription, which will be calculated by reference to the number of days remaining in the Minimum Term or current Renewal Term. This will be your sole and exclusive remedy in these circumstances. However, we are not (without limitation) responsible for correcting any breach caused or contributed to by:

  1. your breach of these B2B Subscription Terms & Conditions, our Web Terms & Conditions, our General Terms & Conditions and/or any other contract or agreement we may have with you;
  2. your negligence or other unlawful act or omission;
  3. your data, information technology, computer systems or devices; or
  4. any event or circumstance outside our reasonable control.

9.3 We will provide access to digital content through our Website and/or apps using the email address you provide at the time of registration. We will not be liable to you for any interruption to access if you fail to notify us of a change of email address. We will use reasonable endeavours to provide reliable access to our digital content, but we do not undertake or warrant that access will be uninterrupted, and such access shall be subject to our Web Terms & Conditions set out in Part 1.

9.4 In the case of any subscription that permits multiple Authorised Users, it is your responsibility to keep the email address and other contact details of your Authorised Users up to date.

9.5 If you have purchased your subscription through a third-party subscriptions agency, please contact the third party to update your details and ask them to confirm that they will contact us accordingly.

9.6 We will not be liable to you for any delay in delivery or non-delivery of any online issue(s) of your subscription in the following circumstances:

  1. where we have been unable to obtain payment of your subscription fees; or
  2. where such delay or failure is due to circumstances beyond our reasonable control (or the reasonable control of our sub-contractors and agents), including but not restricted to: sanctions being imposed on your country of residence; war; electricity power failure; utilities failure; failure of telecommunications links; failure of transport infrastructure; fire; flood; government acts; act of God; legislative constraints; strikes; labour disputes; or malicious damage involving employees.

9.7 In view of the commitments we have given in Clauses 9.1 and 9.2, all implied conditions, warranties, representations and other terms (including those implied by sections 3, 4 and 5 of the Supply of Goods and Services Act 1982) that may apply to our subscription services and our contract with you are excluded to the fullest extent permitted by applicable law.

10. SUBSCRIPTION OFFERS

10.1. From time to time, we will run subscription offers. These offers may be available to new subscribers or other classes of individual only and this will be stated on the offer.

10.2 If an offer is available, customers must clearly state/quote the relevant offer code at the time of ordering in order to be eligible for the offer. We accept no liability for your failure to state/quote the relevant offer code.

10.3 Offers may be subject to availability.

10.4 Where the offer has a closing date, we will not honour the relevant offer after the stated date.

11. CONTENT

11.1 All rights in any content provided to you in connection with your subscription are owned by Haymarket or our licensors. No part of any such content may be reproduced in any form without our prior written permission or as permitted by law. You may only use the content for your own requirements, including for your internal business purposes, but you shall not make our content available in any way to anyone outside your organisation.

11.2. We use reasonable endeavours to ensure that all information contained in subscription content is accurate and up to date at the time of publication but all warranties, conditions and terms implied under this contract or by statute or common law are excluded to the fullest extent permitted by law.

12. DATA PROTECTION

12.1. We will collect and use personal data that is supplied to us in connection with your subscription in accordance with applicable data protection legislation and our Privacy Notice. Please read this in conjunction with these B2B Subscription Terms & Conditions. By placing an order, you acknowledge that you have read and understood our Privacy Notice.

13. OTHER TERMS THAT APPLY TO YOU

13.1 The Web Terms & Conditions set out in Part 1 and the General Terms & Conditions set out in Part 5 apply to you in addition to these B2B Subscription Terms & Conditions. In the event of any conflict or inconsistency between the Web Terms & Conditions, the General Terms & Conditions and these B2B Subscription Terms & Conditions, these B2B Subscription Terms & Conditions shall take priority to the extent necessary to resolve the conflict or inconsistency.

PART 4: CONSUMER SUBSCRIPTION TERMS & CONDITIONS

These Consumer Subscription Terms & Conditions apply in respect of your subscriptions to Haymarket titles if you are a “consumer”. You are a consumer if you are an individual subscribing to What Car?, Autocar or Classic & Sports Car for your own private, personal use unrelated to your trade, business, craft or profession.

We draw your attention in particular to Clause 3, which explains how your subscription auto-renews, Clause 5, which explains your legal right to cancel, and Clause 10, which explains how we limit our liability to you.

These Consumer Subscription Terms & Conditions do not apply to business subscribers, including corporate subscribers and their authorised users and any individuals subscribing for purposes related to their trade, business, craft or profession. Please see our B2B Subscription Terms & Conditions set out in Part 3, which apply to business subscribers.

1. SUBSCRIPTION CONTRACT

1.1 You can place a subscription order online through the Website for the relevant publication or by telephone on UK: 0344 543 8035 – Calls to this number cost no more than a national rate call to an 01 or 02 number. INTERNATIONAL +44 (0)1604 251 466. To place an order, you must provide your name, email address, telephone number and postal address, together with your bank account details for recurring direct debit payments or your debit or credit card details for single one-off payments.

1.2 When you place your order online or by telephone, you are making an offer to purchase a subscription which, if accepted by us, will result in a binding contract being formed between you and Haymarket on the terms set out in these Consumer Subscription Terms & Conditions.

1.3 A contract for the subscription will only come into force when we accept your order. After you have placed your order, we will indicate our acceptance by sending you an email acknowledging that your order has been received successfully and has been processed (“Order Confirmation”). The contract with us is formed on the date of the Order Confirmation.

1.4 We reserve the right to reject or cancel orders if we are unable to process your payment, or in the event of obvious inaccuracies or mistakes in the prices that have been advertised to you.

2. TRIAL OFFERS

2.1 For some Haymarket titles, we offer a trial offer, providing a limited number of issues for a discounted price. If a trial offer is available for the title you wish to subscribe to, you will be able to submit a direct online order through the Website for that title, providing your name, email address, telephone number and postal address, together with your payment details.

2.2 On the day immediately following the end of the trial period, a full price subscription will start automatically for the number of issues/months notified to you at the time of your order and you will be charged for your subscription at the full price unless you cancel before the end of the trial period.

2.3 If you don’t want to continue your subscription after the trial period, it is your responsibility to tell us you want to cancel before the end of the trial period, and no reminders will be sent. You can tell us you want to cancel by contacting us by phone or at the email address set out in your Order Confirmation or to [email protected]@haymarket.com. If you do this, your subscription will end at the end of the trial period and no further charges will apply.

2.4 You are not eligible for a trial offer, and your order will be rejected, if you have:

  1. cancelled a subscription for the same Haymarket title within the last 12 months and that previous subscription started with a trial offer; or
  2. taken two (2) or more trial offers for the same Haymarket title within the last 24 months and neither of those trials converted to a paid subscription; or
  3. taken three (3) or more trial offers across any one (1) or more Haymarket titles and none of those trials converted to a paid subscription.

3. CONTRACT TERM, RENEWAL AND CANCELLATION

3.1 Your subscription will start on the date of our Order Confirmation or any later date specified in our Order Confirmation and will continue for the number of issues/months you selected when you placed your order (“Subscription Term”).

Renewal of single purchase subscriptions

3.2 If you made a single one-off purchase of a fixed number of issues by debit or credit card, your subscription will not renew automatically. Your subscription will expire at the end of the Subscription Term, unless you take action to renew your subscription.

3.3 We will invite you to renew your subscription by sending you a combination of renewal letters by post and email approximately 60 days and 30 days before the end of the Subscription Term. The reminder letters will tell you the renewal date, the number of issues/months that will apply to the next Subscription Term and the new subscription fees that will apply to the next Subscription Term.

3.4 If you want to renew your subscription, you either renew online in your account or you must tell us before the renewal date by completing the renewal form provided with your renewal letter and returning it by post to the postal address stated in the renewal letter. Alternatively, you can call customer services team on 0344 543 8035 from the UK or +44 (0) 1604 251 466 from overseas, or send us an email to [email protected]. By returning the completed renewal form, you are agreeing to subscribe for the next Subscription Term subject to the current version of these Consumer Subscription Terms & Conditions.

3.5 Once we have processed your payment, we will confirm our acceptance of your renewal order and the start of your next Subscription Term by sending you a confirmation letter by post, or email, where we have an email address.

Renewal of direct debit subscriptions

3.6 All direct debit subscriptions will renew automatically at the end of each Subscription Term, unless and until you tell us you want to cancel.

3.7 We will remind you that your subscription is due to auto-renew by sending you a renewal notice by email to the registered email address we hold for you at least 30 days before the end of the current Subscription Term. The renewal notice will tell you the renewal date, the number of issues/months that will apply to the next Subscription Term and the new subscription fees that will apply to the next Subscription Term.

3.8 Each renewal Subscription Term will be for the same number of issues/months as for your first Subscription Term, except that if your subscription started with a trial offer, the next Subscription Term will be for the number of issues/months notified to you at the time of your initial order, as specified in your Order Confirmation.

3.9 If you want to renew your subscription for the next Subscription Term, you do not need to do anything. Your subscription will renew automatically immediately following the end of your current Subscription Term and you must pay the subscription charges that apply to your next Subscription Term.

3.10 If you do not want your subscription to auto-renew for the next Subscription Term, you must tell us before the end of your current Subscription Term by sending an email to the email address set out in your Order Confirmation or to [email protected]. Alternatively, you can call customer services team on 0344 543 8035 from the UK or +44 (0) 1604 251 466 from overseas. You must provide your name, full postal address, unique subscription number and the name of the publication so we can identify your subscription. If you do this, your subscription will end at the end of the current Subscription Term, and you will not be charged for the next Subscription Term.

3.11 You can opt-out of auto-renewal at any time by sending an email to the email address set out in your Order Confirmation or to [email protected]

Cancelling your subscription

3.12 Your subscription cannot be cancelled during the first Subscription Term except in accordance with your legal right to change your mind during the cooling-off period (see Clause 5) or if we make a material change that is detrimental to you (see Clause 8).

4. SUBSCRIPTION FEES AND PAYMENT

4.1 The subscription fees applicable from time to time will be as set out on the Website for the relevant publication or as notified to you at the time of your order. All prices are inclusive of VAT.

4.2 Payments for subscriptions to Haymarket titles are payable on an annual, bi-annual, quarterly or monthly basis, depending on how many issues/months you selected when you placed your initial order, as specified in the Order Confirmation.

4.3 You must provide your payment details during the order process. If you are setting up recurring direct debit payments for an auto-renewing subscription, you must provide your bank account details. If making a single one-off purchase, you must provide your debit or credit card details.

4.4 We will take your payment for the first Subscription Term when we accept your order during the ordering process. Subsequent direct debit payments will be collected in the instalments confirmed to you in the Order Confirmation. We will take each payment using the payment details registered to your account at the time the payment is due, without the need for you to re-enter your payment details each time. If you update your payment details, you authorise us to take all future payments using the new payment details.

4.5 We may increase our subscription fees with effect from each renewal date We may also increase our subscription fees at any other time and by any other amount but, where we do so, we will give you at least 30 days’ prior written notice of any such price increase. If you do not wish to accept the increase, you may terminate your subscription with immediate effect  by calling the dedicated telephone number  or by sending us an email to the email address set out in your Order Confirmation or to  [email protected]. You must provide your name, full postal address, unique subscription number and the name of the publication so we can identify your subscription. If you do this, your subscription will end at the end of the current Subscription Term, and you will not be charged for the next Subscription Term. If you do not cancel within the above notice period, you will be deemed to accept the increase and your subscription will continue subject to the amended subscription fees. You may also cancel using the request form available through your online account.

5. YOUR LEGAL RIGHT TO CHANGE YOUR MIND AND CANCEL IN THE COOLING-OFF PERIOD

5.1 You have a legal right to change your mind. This means you can cancel the purchase of your subscription and receive a refund of what you paid for it, subject to the conditions set out below.

5.2 If you change your mind about your subscription, you must let us know by the deadline that applies to the type of subscription you have purchased, as set out below:

  1. Print-only and Print & Digital subscriptions: no later than 14 days after the day we deliver your first print magazine. Note that you can only exercise the right to change your mind within 14 days after the first delivery.
  2. Digital-only subscriptions: no later than 14 days after the day we confirm we have accepted your order by sending you the Order Confirmation.

5.3 To let us know you want to change your mind, you can complete the cancellation request form available through your online account or you can email us at the email address set out in your Order Confirmation or at [email protected]. We will need sufficient information to identify you and your subscription, so please provide your name, full postal address, unique subscription number and the name of the publication. It is usually quickest to cancel by email, but you can also call us on UK: 0344 543 8035 – Calls to this number cost no more than a national rate call to an 01 or 02 number. INTERNATIONAL +44 (0)1604 251 466. It is also possible to use the optional Cancellation Form at the end of these Consumer Subscription Terms and Conditions.

5.4 We will refund you by the method you used to make your original payment. We don’t charge a fee for the refund. We will refund you as soon as possible and in any case within 14 days of you telling us you’ve changed your mind. If your subscription includes a print magazine and we have sent this to you, you do not need to return this to us.

6. YOUR RIGHTS IF THERE IS SOMETHING WRONG WITH OUR PRODUCTS AND SERVICES

6.1 If you think there is something wrong with your subscription or any print magazines you have received, please contact us by sending an email to the email address set out in your Order Confirmation or to [email protected], providing details of the issue you are experiencing. We honour our legal duty to provide you with products that are as described to you on our Website and that meet all the requirements imposed by law. In particular, the Consumer Rights Act 2015 says that goods and digital content must be as described, fit for purpose and of satisfactory quality. If they are not, you may be entitled to a repair or a replacement or to get some or all of your money back, depending on the circumstances. These rights are subject to certain exceptions. For detailed information, please visit the Citizens Advice website www.citizensadvice.org.uk.  

7. ACCOUNT SECURITY

7.1 You must keep your username and password secret and secure and you must not share these details with or allow them to be used by any other person. You shall immediately notify us of any known or suspected unauthorised use or disclosure of your account details. We reserve the right to suspend access to your subscription and our content if we suspect your account details have been compromised or shared with a third party. Please also see Clause 8 of the Web Terms & Conditions for more about your account security obligations.

8. OUR RIGHT TO MAKE CHANGES

8.1 We may make changes to these Consumer Subscription Terms & Conditions and/or our subscription services (e.g. the format or frequency of a publication) for any reason at any time, although we will try to give as much notice as possible before making any material changes. We may make changes for a number of reasons, including to improve our existing subscription services, to introduce or discontinue subscription services, to reflect changes to our business model, our business practices or our technology, or to comply with applicable laws or regulations

8.2 If we make minor changes that do not materially affect you or your use of your subscription, we will not notify you but will update these Consumer Subscription Terms & Conditions where applicable.

8.3 If we make or intend to make a material change that is detrimental to you, we will notify you in writing by email and provide you with the opportunity to cancel your subscription before the change comes into effect. If you cancel, we will issue a pro rata refund of any subscription fees you have paid in advance relating to the period after the day the subscription ends. If you do not cancel within the period stated in our notice, you will be deemed to accept the change and your subscription will continue subject to the amended Consumer Subscription Terms & Conditions.

9. OUR RIGHT TO SUSPEND OR CANCEL YOUR SUBSCRIPTION

9.1 We may suspend or cancel your subscription and/or your access to our Website and/or any account you may have with us with immediate effect by giving notice to you if:

  1. you don’t make any payment to us when it’s due and you still don’t make the payment within seven days of our reminding you that payment is due;
  2. you commit a serious breach of these Consumer Subscription Terms & Conditions, our Web Terms & Conditions set out in Part 1, our General Terms & Conditions set out in Part 5 and/or any other contract or agreement we may have with you;
  3. we need to deal with technical problems or make minor technical changes;
  4. we need to update our products, services and digital content to reflect changes in relevant laws and regulatory requirements; or
  5. we discontinue the subscription service and/or the relevant Haymarket title and/or the relevant part of our business.

9.2 If we cancel your subscription for the reasons set out in Clauses 9.1(c), 9.1(d) or 9.1(e), we will issue a pro rata refund of any subscription fees you have paid in advance relating to the period after the day the subscription ends. In all other cases, no refund or credit will be issued.

10. DELIVERY OF DIGITAL CONTENT & PRINT MAGAZINES

10.1 If your subscription includes a print magazine, we will make all deliveries to the address you supply to us when you place your order. If you change your address, you must notify us by sending an email to the email address set out in your Order Confirmation or otherwise to  [email protected]. We will not be liable for any non-delivery if you provide us with an incorrect address or fail to notify us of a change of address. We reserve the right to dispose of incorrectly addressed print content without an obligation to refund you or any other person if they are returned to us and, despite reasonable efforts to contact you, we do not receive correct address details within 14 days of their return to us. We may ask you to pay an additional delivery fee if redelivery is necessary due to a failure on your part to provide us with the correct address.

10.2 If applicable, we will provide access to digital content through our Website and/or apps using the email address you provide at the time of registration. We will not be liable for any interruption to access if you fail to notify us of a change of email address. We will use reasonable endeavours to provide reliable access to our digital content, but we do not undertake or warrant that access will be uninterrupted, and such access shall be subject to our Web Terms & Conditions set out in Part 1.

10.3 For digital subscriptions if you have purchased your subscription through a third-party subscriptions agency, please contact the third party to update your details and ask them to confirm that they will contact us accordingly.

10.4 We will not be liable to you for any delay in delivery or non-delivery of any print magazines or online issue(s) of your subscription in the following circumstances:

  1. where we have been unable to obtain payment of your subscription fees; or
  2. where such delay or failure is due to circumstances beyond our reasonable control (or the reasonable control of our sub-contractors and agents), including but not restricted to: sanctions being imposed on your country of residence; war; electricity power failure; utilities failure; failure of telecommunications links; failure of transport infrastructure; fire; flood; government acts; act of God; legislative constraints; strikes; labour disputes; or malicious damage involving employees.

10.5 Our liability to you in the event of any print magazines in your subscription being lost in dispatch shall be limited to replacement of the missing issue(s).

11. SUBSCRIPTION OFFERS

11.1 From time to time, we will run subscription offers. These offers may be available to new subscribers or other classes of individual only and this will be stated on the offer.

11.2 If an offer is available, customers must clearly state/quote the relevant offer code at the time of ordering in order to be eligible for the offer. We accept no liability for your failure to state/quote the relevant offer code.

11.3 Offers may be subject to availability.

11.4 Where the offer has a closing date, we will not honour the relevant offer after the stated date.

12. CONTENT

12.1 All rights in any content provided to you in connection with your subscription are owned by Haymarket or our licensors. No part of any such content may be reproduced in any form without our prior written permission or as permitted by law. You may only use the content for your own requirements, and you shall not make our content available in any way to any other person. Please see our Web Terms & Conditions set out in Part 1 for more detailed information about the usage rights and restrictions that apply to your use of our intellectual property rights.

12.2 We use reasonable endeavours to ensure that all information contained in subscription content is accurate and up to date at the time of publication but all warranties, conditions and terms implied under this contract or by statute or common law are excluded to the fullest extent permitted by law.

13. DATA PROTECTION

13.1 We will collect and use personal data that is supplied to us in connection with your subscription in accordance with applicable data protection legislation and our Privacy Notice. Please read this in conjunction with these Subscription Terms & Conditions. By placing an order, you acknowledge that you have read and understood our Privacy Notice.

14. OTHER TERMS THAT APPLY TO YOU

14.1 The Web Terms & Conditions set out in Part 1 and the General Terms & Conditions set out in Part 5 apply to you in addition to these Consumer Subscription Terms & Conditions. In the event of any conflict or inconsistency between the Web Terms & Conditions, the General Terms & Conditions and these Consumer Subscription Terms & Conditions, these Consumer Subscription Terms & Conditions shall take priority to the extent necessary to resolve the conflict or inconsistency.

Model cancellation form

To:Haymarket Media Group Limited

Bridge House 

69 London Road

Twickenham TW1 3SP

Email: [insert]

I/We [*] hereby give notice that I/we [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

[*] Delete as appropriate

It is not obligatory to use this Cancellation Form. It is easiest and quickest to simply contact us using our contact details set out at the top of these Terms & Conditions. However, if you do wish to use this Cancellation Form, please send it to us at the email or postal address set out at the top of this Cancellation Form.

PART 5: GENERAL TERMS AND CONDITIONS

1. GENERAL

1.1. The Web Terms & Conditions, Promotion Terms & Conditions or the Subscription Terms & Conditions (as applicable), together with these General Terms & Conditions (the “Terms & Conditions”) constitute the entire agreement between the parties in respect of their subject matter, and they take precedence over any other agreement or contract between the parties, including any terms and conditions you may have tried to impose on us.

1.2. Where you are notified that your agreement is with another company within Haymarket’s group of companies (“Haymarket Affiliate“), unless otherwise stated the Terms & Conditions shall apply as between you and the relevant Haymarket Affiliate (subject to any variations of which you are notified), and references in the Terms & Conditions to “Haymarket” should be interpreted as references to the relevant Haymarket Affiliate. In the event of any conflict or inconsistency between these Terms & Conditions and the terms and conditions of any Haymarket Affiliate, these Terms & Conditions shall prevail unless expressly stated otherwise.

2. HAYMARKET’S LIABILITY TO YOU

2.1. This clause sets out the full extent of Haymarket’s liability in respect of the Terms & Conditions.

2.2. Haymarket will not be liable to you for any loss or damage caused by Haymarket or its employees or sub-contractors in circumstances:

  1. where there is no breach of a legal duty of care owed to you by Haymarket (or its employees or sub-contractors); or
  2. where such loss or damage is not a reasonably foreseeable result of any such breach; or
  3. in respect of any increase in the loss or damage resulting from your actions.

2.3. Nothing in these Web Terms & Conditions shall exclude or limit Haymarket’s liability for:

  1. death or personal injury caused by the negligence of Haymarket and/or its employees negligence; or
  2. fraudulent misrepresentation by Haymarket and/or its employees;
  3. any liability that cannot be excluded by law.

2.4. Where you do not contract as a consumer and to the extent permitted at law, you irrevocably and unconditionally waive any right or remedy you may have to claim damages and/or to rescind the Terms & Conditions by reason of any misrepresentation (other than a fraudulent misrepresentation) not contained in the Terms & Conditions.

2.5. Where you do not contract as a consumer and to the extent permitted at law, Haymarket shall not be liable, whether in contract, tort (including negligence) statutory duty or otherwise under, or in connection with, your subscription (if applicable) and/or the Terms & Conditions for (i) any loss of contract, business opportunity, revenue, profit, savings, goodwill, or data; (ii) any business interruption; or (iii) any indirect or consequential of any kind.

2.6. Subject to Clause 2.3, where you do not contract as a consumer, Haymarket’s maximum liability arising under or in connection with your subscription and/or the B2B Subscription Terms & Conditions set out in Part 3 (whether arising in contract, tort (including negligence) statutory duty or otherwise) shall, in respect of each subscription and each Subscription Year, be limited to the sums paid for the relevant subscription in respect of the relevant Subscription Year. “Subscription Year” means the Minimum Term or the relevant Renewal Term.

2.7. Unless and to the extent prohibited by applicable law, any other liability of Haymarket arising under or in connection with the Terms & Conditions (whether arising in contract, tort (including negligence) statutory duty or otherwise) shall be as follows:

  1. in respect of services that are provided at no cost to you, including your use of the Website and any Promotion, Haymarket shall have no liability to you unless and to the extent that such an exclusion is prohibited by applicable law; and
  2. in respect of services that are provided for fees payable by you to Haymarket, Haymarket’s maximum liability in respect of each calendar year shall be limited to an amount equivalent to the fees that were paid by you for the relevant services in respect of the relevant calendar year.

3. GOVERNING LAW

3.1. The Terms & Conditions shall be governed by, and construed in accordance with, English law and the courts of England and Wales shall have exclusive jurisdiction to settle any dispute which may arise out of, under or in connection with them. Notwithstanding the foregoing, if you are a consumer and are a resident of Northern Ireland you may also bring proceedings in Northern Ireland and, if you are a consumer and a resident of Scotland, you may also bring proceedings in Scotland.

4. MISCELLANEOUS

4.1. Headings used in the Terms & Conditions are for convenience only and will have no legal meaning or affect.

4.2. No delay or indulgence by Haymarket in enforcing the provisions of the Terms & Conditions shall affect Haymarket’s rights under them nor shall any waiver of Haymarket’s rights operate as a waiver of any subsequent breach.

4.3. No right, power or remedy conferred upon or reserved for Haymarket is exclusive of any other right, power or remedy available to Haymarket provided either under the Terms & Conditions or as a matter of law, and each such right, power or remedy shall be cumulative.

4.4. You may not assign, sub-license or otherwise transfer any of your rights or obligations under the Terms & Conditions.

4.5. If any provision of the Terms & Conditions is found to be invalid, the invalidity of that provision shall not affect the validity of the remaining provisions of the Terms & Conditions, which shall remain valid and enforceable.